Refund and Return Policy
At Gold Suckers, we want you to be completely satisfied with your purchase. If you are not satisfied, we offer a refund and return policy as outlined below.
1. Return Period
You may return most new, unopened items within 30 days of delivery for a full refund. Items must be in their original packaging and condition.
2. How to Initiate a Return
To initiate a return, please contact our customer service team at support@goldsuckers.com with your order number and reason for the return.
3. Refund Process
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment.
4. Non-Returnable Items
Some items are non-returnable, including:
- Gift cards
- Downloadable software products
- Opened or used items
5. Shipping Costs
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.